Customer Help & Support

Travel Insurance FAQs

• The policy says that in case of medical emergency I am supposed to call the claims assistance centre. What if I don’t get a chance to do that – will I still be covered?
• Why do I need travel insurance?
• Can I purchase family coverage for only one parent and a child?
• Will you extend coverage automatically if my car breaks down while travelling out of province?
• Am I covered if I participate in any sports during my trip?
• Would I be covered for planned treatments, surgery or any medical procedures during an out of province trip?
• My child is travelling but NOT with me. Do I need to buy separate coverage for him or her?
• My child is travelling with me. Do I need to buy separate coverage for him or her?

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