Customer Help & Support

The policy says that in case of medical emergency I am supposed to call the claims assistance centre. What if I don’t get a chance to do that – will I still be covered?

You must contact the MEDOC Claims Assistance Centre before you seek medical attention. If you are unable to call because you are medically incapacitated, someone else (such as a relative, friend, nurse, physician, or medical provider) must contact the MEDOC Claims Assistance Centre on your behalf as soon as is reasonably possible.

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