• Access your auto policy documents
Customer Help & Support
How do I access online chat?
Live online chat is a convenient option for existing Johnson home and auto customers.
Our licensed Home and Auto insurance representatives are available to answer your questions and address your needs in real time – with the same personalized attention you would receive on the telephone. Our Canadian-based team is available:
Monday - Friday 9:30am - 9:30pm
Saturday 10:30am - 6:30pm
Nova Scotia, Prince Edward Island, New Brunswick & most of Labrador:
Monday - Friday 9:00am - 9:00pm
Saturday 10:00am - 6:00pm
Monday - Friday 8am - 8pm
Saturday 9am - 5pm
Manitoba & Saskatchewan:
Monday - Friday 7am - 7pm
Saturday 8am - 4pm
Monday - Friday 6am - 6pm
Saturday 7am - 3pm
Monday - Friday 5am - 5pm
Saturday 6am - 2pm
Another advantage of live chat is the option to save your conversation as a written record of your interaction.
To chat now, click the live chat button on the right or the Johnson homepage.
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