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• Access your auto policy documents
Customer Help & Support
Customer Service FAQs
COVID-19
- Am I covered if my trip is interrupted due to a travel advisory being issued after my departure?
- I am considering doing deliveries of groceries and/or essential items as an employee of a grocery store or pharmacy. Do I need to change my car insurance policy?
- What if I’m using my vehicle to pick up food for my neighbours? Will this be a problem for my Auto coverage?
- I received a credit or voucher from my travel provider. Can I claim the full amount through my insurance?
- I’m new to the concept of working from home. If I’m working from home as instructed by my employer, should I have any concerns with my property insurance?
- My return to Canada is delayed, do I need a coverage extension?
- What do you need to make a trip interruption claim?
- What should I do if I get into an accident and need to file a claim?
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