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Customer Help & Support
I have a joint policy with my family member/friend/spouse etc. If one of us has good credit and the other has bad credit, which score will you use?
We will rate each policy using the best credit score of all of the policyholders on the policy. This way, the policy benefits from the highest credit score. However, if one policyholder on the profile withdraws consent, credit information will not be used for any policies associated with that policyholder; as a result we may not be able to provide you with the best price on your insurance policy.
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