What do you need to make a trip interruption claim?
Submitting a trip interruption claim requires documentation outlining your trip interruption expenses, and proof that you canceled the remainder of your trip as well if you incurred additional costs to return sooner, as outlined in your policy. This can include Airline Tickets, Booking Invoices, Original Proof of Payment, New Boarding Passes, and Proof of Payment for expenses due to the Interruption. Verifying departure and return dates to Canada is also important and airline boarding passes can be used. However, verifying travel dates for those returning from the United States by car may not be easy, especially when required to head directly into a 14 day quarantine. However USA Custom and Border Protection tracks all visitors. Simply visit U.S. Customs and Border Protection I-94 website and select “view travel history” to easily obtain a free summary of all your recent border crossings. This supporting documentation works for both trip interruption and medical claims.
Lastly, your policy wording, and the claims portal, will guide policyholders through the claims process.
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