Customer Help & Support
Most frequently asked questions
- How do I access online chat?
- How long until my claim is paid?
- How do I make a claim for a rental vehicle?
- What's the difference between $1 million and $2 million liability?
- How do I update my banking information for direct withdrawal?
- I have a complaint. What do I do?
- I'm renovating. How does this affect my insurance?
- Do I have to inform Johnson about major changes to my home?
- My car has been broken into and items were stolen. What do I do?
- Will my home insurance premiums go up if I make a claim?
Can't find what you're looking for?
We're here to help! Use the form below to submit your quesiton.
You can also contact our support team at 1.844.568.2049