• Access your auto policy documents
Customer Help & Support
How do I know when to make a claim or what I am covered for?
We can guide you through your coverage and answer any questions you have about making a claim.
Johnson home and auto insurance customers can call our Claims Advice team at 1-866-864-6977 from Monday to Friday 9am–5pm (EST).
If you have any questions outside of this time, you can also speak to a Service Specialist; call 1-844-896-6977. Our Service Specialists are available Monday to Friday 8am-6pm and Saturday 9am-5pm, your local time.
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