Customer Help & Support

How do I know when to make a claim or what I am covered for?

We can guide you through your coverage and answer any questions you have about making a claim.

Johnson home and auto insurance customers can call our Claims Advice team at 1-866-864-2520 from Monday to Friday 9am–5pm (EST).

If you have any questions outside of this time, you can also speak to a Service Specialist; call 1-844-896-6977. Our Service Specialists are available Monday to Friday 8am-6pm, your local time.

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