Customer Help & Support

Why should I use a preferred supplier or repair facility?

You can always use your own supplier, but if you use a supplier from our list of preferred suppliers and repair facilities, you may only need one estimate for home claims, depending on the amount of damage or value of items.

Related questions

• Do you have preferred suppliers or repair facilities?
• The contents inside my home have been damaged, will you provide me with something similar when you repair or replace them?
• Does the policy pay twice the amount insured if it's a joint policy?
• Will I have to pay any of the costs when I make a claim?
• If my property has been damaged by water, how long will I have to wait before we start repairs or rebuilding?