Customer Help & Support

I have questions about the repairs being completed to my home. Who do I contact?

If you have questions or concerns regarding your repairs, your first point of contact is to reach out to the project manager or contractor that is completing the work. The contractor would have provided you with business cards and a work authorization that has their contact information.

Related questions

• My adjuster has arranged for a contractor and I have decided to withdraw the claim, will Johnson be paying for the inspection?
• Why should I use a preferred supplier or repair facility?
• Do you have preferred suppliers or repair facilities?
• The contents inside my home have been damaged, will you provide me with something similar when you repair or replace them?
• If my property has been damaged by water, how long will I have to wait before we start repairs or rebuilding?