Customer Help & Support

Customer Service FAQs

When will my monthly premium payment be deducted from my bank account?
Can I refuse to have my credit score checked?
Is there a Johnson scholarship and how can I apply?
Why are insurance rates increasing?
How can I renew my policy?
I have a complaint. What do I do?
Will my rates change if my credit score increases or decreases over the duration of my policy term?
What information will I need to provide to access online transactions?
What information will I need to provide to access online chat?
How does a deductible impact my premiums?

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Customer Help & Support

Customer Service FAQs

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