Customer Help & Support

How do I update my banking information for direct withdrawal?

To update your banking information for direct withdrawal, please contact us and reference your policy number for quicker service.

If you are making a change to your account information and/or financial institution, please advise us as far in advance as possible to minimize any potential disruption to your payment schedule.

Customers can review their payment details, 24 hours a day, 7 days a week, via our online self-service tool – click here to get started. 

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