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Customer Service FAQs
- How often do you check my credit score?
- Am I covered if I am still using my vehicle for deliveries?
- I received a warning from my condo about smoking/growing cannabis. Will it affect me?
- Why couldn't I complete my transaction online?
- If I have complications due to the COVID-19 vaccine during my trip, will expenses related to the complications be covered?
- Will my travel insurance cover a trip cancellation or interruption if my vaccination, or proof of vaccination, does not meet entry requirements of my destination?
- I’ve heard that credit inquiries can negatively impact my credit rating and lower my credit score. Will your inquiries hurt my credit score?
- How is my coverage affected if a travel advisory of avoid non-essential travel or avoid all travel due to COVID-19 is issued while I’m away?
- What does a Claims Adjuster do?
- Do I need a certain vaccination status to access coverage for COVID-19 medical emergencies?
Customer Service topics
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