Customer Help & Support

What information should I gather in the event of a car accident / claim?

Once everyone is safe, you'll need to write down some basic information:

Driver information:
• Names
• Driver's licence numbers
• Address and phone number for other driver(s)

Vehicle information:
• Car license plate number(s), including year and province
• Make, model, year of all vehicles
• Vehicle owner(s)' name and address

Insurance information:
• Other owner/driver's insurance company, policy number and Service Specialist

Accident information:
• Time
• Location
• Your speed
• Other driver(s)' speed(s)
• Weather conditions
• Road conditions
• Number of passengers in each vehicle
• Damage to vehicles

For 24/7 assistance with your claim or to make a claim, call 1-800-804-0087.

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