• Access your auto policy documents
Customer Help & Support
Should I make a claim every time?
You'll want to make this decision on a case-by-case basis. Your Service Specialist can help, too.
Here are two factors you may want to consider:
- If the cost of the repair or replacement is not much more than your deductible, it may not make sense to make a claim. (The deductible is the amount you must pay before a claim is paid.)
- If you get a "claims-free" discount, what is the cost of losing the discount, versus the cost of repair or replacement?
Need help deciding or making a claim? Just call 1.844.896.6977. Our Service Specialists are available Monday to Friday 8am-6pm and Saturday 9am - 5pm your local time.
Did that answer your question?