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What are my obligations when I make an auto insurance claim?

When you make a claim, there are six important responsibilities to remember; these will help smooth the claims process, but also keep your coverage in good standing:

  1. Let your insurer know of an accident or claim promptly
  2. Give the required information about the claim and about those involved
  3. Forward all legal documents, claims, correspondence to the insurer
  4. Don't assume liability
  5. Don't interfere with the claims procedures
  6. Be completely honest -- both on your application and when making a claim

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